Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also it offers REST API’s to integrate any third-party application with it to automate CRM business process and communicate with customers/contacts in an effective way.
According to Wikipedia, SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.
SugarCRM’s functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.
You may choose the eddition depending on your need.SP Edition is the Service provider and Enterprise edition is for an enterprise itself.
ICTBroadcast Enterprise Edition is best for organizations interested in mass communications either marketing their products and services or communicating with their customers or managing their human resources / employees while ICTBroadcast Service Provider Edition is suitable for carriers / service providers / telcom operators interested in offering hosted telemarketing and mass communications services to their customers / users and bill them for using their platform and services they offered through ICTBroadcast Service Provider Edition platform .
Yes you can customize our software according to your needs,you can easily change the
- add domain
we allow white label as it’s front end is open source and back end is based on open source asterisk, except a few back end libraries most of ICTBroadcast code is open source, you can modify it . There are REST APIs , you can use these APIs to sync your contacts with ICTBroadcast.