ICTBroadcast Support | User Guide | Video Tutorials

USER GUIDE

ICTBroadcast Service Provider Edition

USER GUIDE

ICTBroadcast Enterprise Edition Guides

Tutotials

ICTBroadcast How to’s and Tutorials

Video

ICTBroadcast Video Tutorials Lists

USER GUIDE

 

1. ICTBroadcast Service Provider Edition Guides

Following are ICTBroadcast Service Provider Edition guides for administrator, user, and agent roles differently.

ICTBroadcast Service Provider Admin Portal Guide

ICTBroadcast Service Provider User Portal Guide

ICTBroadcast Service Provider Agent Guide [Download as PDF]

2. ICTBroadcast Enterprise Edition Guides

Following are ICTBroadcast Enterprise Edition guides for administrator, user, and agent roles differently

ICTBroadcast Enterprise Admin Portal Guide [Download as PDF]

ICTBroadcast Enterprise User Portal Guide[Download as PDF]

ICTBroadcast Enterprise Agent Guide [Download as PDF]

3. Open Source Telephony Support Services

Interested in Level 3 Support Services, Please click here

ictbroadcast tutorials

1. ICTBROADCAST tutorials

Following are the ICTBroadcast Tutorials.

IVR Designer Tutorial

How to set up SubscriptionCampaign

How to set up Call Queues in ICTBroadcast

Agents / Queue reports and related terms explained

How to configure DID’s

2. ICTBROADCAST VIDEO TUTORIALS

Following are the ictbroadcast video tutorials

How to add a new survey campaign?

How to add new Routes?

How to add new Rates?

How to add a new Interactive broadcast campaign / Press 1 Campaign?

How to prepare and add contacts?

Click here for all video tutorials

3. Open Source Telephony Support Services

Interested in Level 3 Support Services, Please click here