ICTBROADCAST TUTORIALS

1. ICTBroadcast Omnichannel Communication Gudies

Following are ictbroadcast omnichannel communication whatsapp integration and Ejabberd Integration guides

User guide for Messaging Integration with ICTBroadcast

User guide for whatsapp integration with ICTBroadcast

User Guide For Agent to Agent & Agent Group Chat Communication in ICTBroadcast

2. ICTBROADCAST Tutorials

Following are the ICTBroadcast Tutorials.

IVR Designer Tutorial

How to set up SubscriptionCampaign

How to set up Call Queues in ICTBroadcast

Agents / Queue reports and related terms explained

How to configure DID’s

3. ICTBROADCAST FAQ’s

Below are the frequently asked questions about ICTBroadcast

Frequently Asked Questions

4. Open Source Telephony Support Services

Interested in Level 3 Support Services, Please click here