How to configure and set up a new installation of ICTBroadcast Service Provider Edition
To configure ICTBroadcast follow the steps given below:
Login as admin
There are two roles in ICTBroadcast Admin and User. Admin manages overall resources of a system like managing users, configuring trunks, making payments, adding new destinations, setting routes
Add new Contacts
ICTBroadcast allows users to manage contacts. Contacts can be grouped together into a group. Contacts can be entered through a web interface or through a CVS file
Add voice recordings / SMS Messages / Fax Documents
This is an area where users will upload recordings, SMS messages, fax, and email documents. These could be messages, survey questions, introductory messages,s, etc.
Add new Trunks / Gateways
A trunk is an interface that enables users to connect with interested recipients using VOIP or PSTN networks. So users need to configure them first
Add new destination
This field shows users the allowed destinations from selected regions and countries within that region
Add new routes
Add routes in the Trunk setting
Add new Rates
Rates should be added
Add sufficient funds
Funds are added to the User account to make calls
Add Extension
Extensions are added to transfer calls to your Call Center for further support
Related Content
How to Prepare System for Installation
Selecting a wholesale VOIP provider