Destination based timezone restriction
To read more about ICTBroadcast timezone restriction visit Timezone based contact calling
By default, ICTBroadcast allows timezone-based restriction on outbound calls/campaigns. Users are allowed to make outbound calls during the allocated timezone. This (the default) feature uses the user’s timezone to calculate the allowed time slot. The new modification allows ICTBroadcast to use area code/destination timezone for time slot calculation. This allows ICTBroadcast to restrict calls based on both user and destination timezones.
Users have to maintain ICTBroadcast destinations. otherwise the system can produce unwanted results, To update the timezone for destination please visit Billing -> Destination and then edit all required destinations. and select the appropriate timezone against each destination.