ICTBroadcast Pricing & Packages
ICTBroadcast Enterprise Edition
Enterprise Edition is designed for call centers, contact centers and organizations that need unified communications and telemarketing: marketing their products and services, interacting with customers, running surveys, setting appointments, communicating with their employees and managing their workforce efficiently.
ICTBroadcast Service Provider Edition
Service Provider Edition is designed for Internet Telephony Service Providers (ITSPs) that offer hosted autodialer and call center services to their business customers using their own platform. ICTBroadcast Service Provider Edition features white label, multi-tenant, unified communications, advanced billing & routing and payment management system that makes it a perfect choice for service providers/telecom operators/carriers.
FeAtures / packages
Voice Broadcast
Fax Broadcast
SMS Broadcast
Interactive Voice Broadcast
IVR Designer
Predictive Dialer
Power Dialer
Progressive Dialer
Personal Communications
Multi-tenant
WebRTC/ WebPhone
Scheduling
AMD & DNC
Multiple Campaigns
Custom Caller ID
Live Campaign Monitoring
Realtime Campaign Management
Disposition Management by Agent
Retry With Follow Me
Advanced Agent Functions
Call Recording Support
Detailed Agent Statistics Report
Multiple Theme Support
Attended / Blind Transfer
Transferred and Abandoned Calls Report
Multi-Service Billing
REST APIs
Rates and Routes Management
Payments Management
Scalability
Load Balancing
Branding/White Label
CDR Reports
5 Channels Limit
10 Channels Limit
50 Channels Limit
100 Channels Limit
200 Channels Limit
500 Channels Limit
1000 Channels Limit
All add-ons are one-time payments.
Features / packages
Control Panel
Control Panel
Control Panel
Control Panel
Addons
Add-ons
One Time Payment
Appointment Reminder
Calls each contact automatically a set number of hours before their booked appointment.
Inbound Campaign
Answers calls to your DID number with a message, IVR or survey, then routes the caller to an agent or team.
Survey Campaign
Asks callers questions they answer on their phone keypad, with optional recorded voice feedback.
Fail-over setup
A standby server that takes over if your main ICTBroadcast server goes down.
Agent Performance
Evaluation forms, agent scores and reports on talk time, wait time and call duration.
Omnichannel Communications
Agents handle WhatsApp, SMS and email alongside voice calls from the same agent panel.
Dedicated Trunk
Give each client or rate plan its own SIP trunk instead of one shared central trunk.
enterprise
Enterprise
One Time Payment
$600
$600
$600
Not Available
$600
Not Available
Not Available
service provider
service Provider
One Time Payment
$900
$900
$900
On request
$900
$900
$900
