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Multiple Trunks | Multiple SIP Trunk Support | Multiple VoIP Gateway Support

ICTBroadcast supports multiple trunks at a time. Each campaign can use more than one trunk concurrently. If a trunk is working to full capacity then the remaining trunks will be used as necessary. Learn more about ICTBroadcast

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ICTBroadcast has excellent support for multiple trunks provider/gateways. When you want a system to support more than 1000 concurrent calls, then you really don’t want your trunk to be a bottleneck for you. That is why ICTBroadcast has built-in support for multiple trunks. When a trunk is working to full capacity then another trunk takes over and dials numbers. And this process doesn’t stop here. unless you have all the active trunks consumed to their maximum capacity.

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FTC Warns Health Plan Callers: 5 Checks for Your Call Center Software

Nov 3, 2026 | call center

FTC staff sent warning letters to 25 health plan marketers and lead generators on 29 October 2026, citing prerecorded call consent, Do Not Call rules and penalties of up to $53,088 per call. What the letters say and five checks for your call center software.

$251 a Number: What Teleflora’s Text Settlement Means for Your Call Center Software

Oct 20, 2026 | call center

Teleflora agreed to pay $6M, about $251 per number, over promotional texts sent to phones on the Do Not Call Registry. Who is in the class, why texts count, and the four checks your call center software should run before every SMS send.

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