Multi-Tenant
ICTBroadcast is a web-based multi-tenant auto dialer software that offers separate web portals for Administrators and Users. It facilitates complete campaign management for every user. Each user can manage, monitor, and run multiple campaigns separately and independently. Learn more about ICTBroadcast
Multi-Campaigns
ICTBroadcast has different broadcasting campaigns each and everyone targeting your telemarketing needs. These broadcasting campaigns make it a complete unified broadcasting platform where you can broadcast Voice, Fax, SMS, Email, Survey, and IVRs. Following are a list and a brief description of various campaigns that ICTBroadcast support:
Multiple Service Billing
ICTBroadcast has an integrated prepaid billing system and allows real-time control of calls and campaigns according to available funds. REST-based API takes billing and payments to next level by binding ICTBroadcast to a third-party web portal. Learn more about ICTBroadcast
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Payment Management
You can add funds to a user account and the user can then run campaigns within the available budget. Each outgoing call will check to ensure that sufficient funds are available. Learn more about ICTBroadcast
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Rest API
This REST API provides an external interface to call some important functions of ICTBroadcast. ICTBroadcast defines 3 classes API_User, API_contact, and API_Campaign in REST API that defines all the functions necessary to be accessed from outside of the application scope. Following is code example describes how to call these functions:
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Routing Management
Routing of calls is an important part of any system and ICTBroadcast has a powerful routing system as well as It process Call Detail record for rating purpose
ICTBroadcast GUI help user to create and manage countries, destinations, rates, and routes and provide an interface to search/filter destination based on country
Following are two important functions of GUI.
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Payment Management
You can add funds to a user account and the user can then run campaigns within the available budget. Each outgoing call will check to ensure that sufficient funds are available. Learn more about ICTBroadcast
Read more
Rating Management
Routing of calls is an important part of any system and ICTBroadcast has a powerful routing system as well as It process Call Detail record for rating purpose
ICTBroadcast GUI help user to create and manage countries, destinations, rates, and routes and provide an interface to search/filter destination based on country
Following are two important functions of GUI.
Read more
Scalable Design
ICTBroadcast has fully automated B2B telemarketing software that helps to maximize your business productivity. ICTBroadcast service provider edition is for service providers who can provide their own online service for outbound (as well as inbound) telemarketing to prospective clients and businesses across the world. Service provider edition is specifically designed for B2B telemarketing.
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Prepaid Billing
ICTBroadcast has an integrated prepaid billing system and allows real-time control of calls and campaigns according to available funds. REST-based API takes billing and payments to next level by binding ICTBroadcast to a third-party web portal. Learn more about ICTBroadcast
Read more
Ecommerce Integration
ICTBroadcast has released a new billing module for the ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After integration with the WHMCS system will be able to provide a complete business platform for broadcasting services including Website,
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CDR Reports
ICTBroadcast has chart-based reporting that makes viewing and analyzing a campaign much easier. You can now view the contact details (contact list) of those who answered your call, and of those where the call failed (due to Busy, No Answer, Congestion, Unknown error). You can export these contact lists for further processing. Learn more about ICTBroadcast
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Package Subcription
ICTBroadcast has released a new billing module for the ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After integration with the WHMCS system will be able to provide a complete business platform for broadcasting services including Website, package listing,
Read more