In ICTBroadcast, broadcast users can customize messages for SMS and Email campaigns, users can use the following tokens in their message.
[campaign:callerid]
[campaign:callerid_name]
[contact:first_name]
[contact:last_name]
[contact:phone]
[contact:email]
[contact:address]
[contact:custom1]
[contact:custom2]
[contact:custom3]
[contact:description]
and email campaign have following additional tokens
[url_confirm_yes]
[url_confirm_no]
However incoming campaign only has one token
[contact:phone]
Email Campaign
1. Create contact group and add contacts
2. Create a Email template from Messages menu.
3. Now user can create Email campaign with contact group and email template.
Custom Message
While creating an email or SMS message user can use above mentioned token variable to send a custom message to each contact/prospect. For example
“Hi [contact:first_name] [contact:last_name] this if a notification message from CompanyBank to inform you that your current balance is [contact:custom1] “
Confirmation in an Email campaign
Confirmation URLs/tokens are available only in email campaigns. Users can include them in email templates when they need to confirm something. For example,
” Please confirm your participation by visiting [url_confirm_yes] and if you are not interested please visit [url_confirm_no] “
As the targeted contact/prospect respond campaign results will be updated accordingly.
Related Links:
Creating personalized messages using custom tokens in an Email campaign
How to create Email Templates for Email Campaign