Recently ICT Innovations released ICTBroadcast Version 4.5.4. ICTBRoadcast is advance auto dialer software , predictive dialer software, progressive dialer , preview dialer and call center software with support of multi tenant and billing and payment management options
MULTAN, Pakistan – Oct. 21, 2022 – PRLog — We , at ICT Innovations are pleased to announce the release of latest version of ICTBRoadcast Version 4.5.4 with lot of new additions and enhancements especially addition and support of Dialog flow based campaigns , Following is list of features / enhancements in latest release of ICTBRoadcast.
Dialogflow integration and support
Manual dialing support added.
Php 7.x and CentOS 8.x support added
Improved agent statistics and reporting
Multiple theme support added.
Improved voice recognition
Wrapup time is tracked in the statistics report.
ICTBroadcast is a unified communications auto dialer software and call center software, and it features Voice, SMS, Fax, and Email communications. It is an all-one software solution based on an open-source asterisk communications switch. It features multiple dialing modes, including progressive, predictive, power, and preview. ICTBroadcast is also a complete inbound & outbound call center software solution that features a .variety of campaigns.
ICTBroadcast support advanced and complete call center software functionality, both inbound and outbound, with different auto-dialing modes like power dialing, predictive dialing, press 1 support, and dynamic dialing through REST API ICTBroadcast REST API (https://ictbroadcast.com/using-rest-api-integrate-ictbroadcast-third-party-application-autodialer/) enables integration with any third-party application with ease.
Advance blended call center software