ICTBroadcast
  • HOME
  • FEATURES
  • PACKAGES
  • ADDONS
  • INSTALLATION
  • SUPPORT
  • BLOGS
Select Page

Direct Inward Dialing And ICTBroadcast

Direct Inward Dialing (DID) is provided by telco companies which allows outside caller/customer to directly connect with a company inside the sales team through Private Branch Exchange(PBX). DID is a direct method of marketing, PBX consist of one or more DIDs number and it allows the caller to connect the system and navigating the different extensions and departments using voice menus and other interactive response features.

Contents hide
1 Direct Inward Dialing Features
1.1 Save Time
1.2 Save Cost
1.3 Local and National DIDs
1.4 Flexibility
2 DID And ICTBRoadcast

Direct Inward Dialing Features

  • Save Time
  • Save Cost
  • Local and National DIDs
  • Flexibility

Save Time

The main benefit of Direct Inward Dialing is it saves the time of both caller and receiver. A caller who knows the extension number where he wants to reach the destination saves the precious time of the caller because the caller does not need to wait for the receptionist or any other middle man who forwards the call to the desired extension. So we say that DID is a time-saving method in communication.

Save Cost

Another big benefit of Direct Inward Dialing is a cost-saving method of communication. It not only saves time but also saves your cost. Most of the companies offer DIDs number which is toll-free. It saves customer costs and increases customer credibility as well.

Local and National DIDs

Companies can use DIDs in many countries to capture international customer bases. It is a good method to provide your customer local as well as international DIDs to interact with you about your product and services.

Flexibility

Flexibility is another major benefit of Direct Inward Dialing. You can customize the length of your DIDs number according to your need. You can set DIDs number of 8 digits,4 digits or 3 digits, etc. Small digit numbers are easy to absorb in mind.

DID And ICTBRoadcast

ICTBroadcast’s inbound campaigns allow Direct Inward Dialing to a supplied DID number. Once the call is received, ICTBroadcast plays an IVR or recorded message (optionally), and forwards interested callers to Live Agents for further support.

ICTBroadcast’s Inbound Campaign is a pioneering innovation in automated telemarketing. Inbound Campaign is one of the best marketing practices because it brings genuine leads rather than reaching outbound to cold and questionable targets. The inbound campaign ensures high conversion levels at minimal cost, it does, however, take ample commitment and patience to get you the desired results. The idea behind these techniques was to get in front of cold leads and warm them up to the point where they would try your product or service.

Related Content:
Did COnfiguration Autodialer

  • aatif_ict’s blog
  • Log in to post comments

NAVIGATIONS

HOME

FEATURES

PACKAGES

ADDONS

FREE TRAIL

SUPPORT

BLOGS

POSTS

Enterprise Call Center Software for Scalable Contact Solutions

Jul 14, 2025 | auto dialer, call center

In order to satisfy growing communication needs in today's consumer-centric industry, businesses require call center software that is powerful, flexible, and packed with features. This business-class call center platform has full voice management, smart routing,...

ICTBroadcast: TCPA Compliant Dialer Built for Compliance and Growth

Jul 9, 2025 | auto dialer, call center

Businesses must strike a balance between aggressive marketing strategies and stringent legal compliance in the current regulatory environment. The Telephone Consumer Protection Act (TCPA) regulates the manner and timing of company contact with consumers via phone...

« Older Entries

ICT PROJECTS

ICTFAX

ICTCORE

ICTDIALER

ICTCRM

ICTContact

ICTSchool

ICTUstad

ICTRoshni

CONTACT US

  • Follow
  • Follow
  • Follow
  • Follow
High-Performer
Customers-Choice-2022
Copyright ©2025| All Rights Reserved