A CRM (Custom Relationship Management) is the software that helps you to track all customer information and interactions in one location to follow more leads.
ICTBroadcast is a system that can seamlessly integrate CTI with CRM. It brings all this information into one cohesive unit. The customer’s complete history with your business exists alongside a list of your deals; your emails, notes, and appointments live in one interface.
Asterisk is an open-source PBX (Private Branch Exchange) software that facilitates VoIP (Voice over Internet Protocol) communication. Integrating Asterisk with a CRM system can lead to a more streamlined and efficient communication process. In this context, ICTBroadcast can play a crucial role in bridging the gap between Asterisk and CRM. It allows for features like call automation, call logging, and intelligent call routing directly from the CRM interface. This integration enhances productivity by ensuring that all communication activities are recorded and accessible within the CRM system, providing a centralized hub for customer-related information.
Integration of ICTBroadcast with top CRM solutions is easy for professionals with basic API knowledge. The autodialer software integrates effortlessly with CRM platforms such as:
- VtigerCRM
- EspoCRM
- flatefreeCRM
- CiviCRM
- flarepointCRM
- EspoCRM
- Yetiforce CRM
- SugarCRM
Integration of ICTBroadcast with these CRM is not a difficult task for professional who has basic knowledge that how to use API’s as CRM integration will be fulfilled by the use ICTBroadcast ICTBroadcast REST APIs. This integration adds more intelligence, efficiency, flexibility, and performance to the solution also it is scale-able and customize-able as per requirements. By using ICTBroadcast marketing autodialer software with these two CRMs is a great opportunity to increase sales and long-term relationships with customers.
ICTBroadcast integration with Salesforce
ICTBroadcast Integration with SugarCRM or Vtiger or EspoCRM
ICTBroadcast Integration with SuiteCRM
ICTBroadcast Integration with VtigerCRM
ICTBroadcast also offers integration with popular CRM platforms like SalesForce, SugarCRM, Vtiger, EspoCRM, YetiForce CRM, and SuiteCRM. The integration adds value through improved communication and business process automation.
Additionally, ICTBroadcast is an open-source Asterisk-based mass communications platform supporting voice, SMS, and fax broadcasting. The integration of ICTBroadcast with open-source CRMs enhances daily operations and management. Computer Telephony Integration (CTI) further elevates the functionality of these CRM systems.
Related Links :
- WebPhone (WEBRTC) for ICTBroadcast
- Dynamic model of communication using REST APIs