ICTBroadcast offers a powerful yet simple contact management system designed to keep your campaign data organized and efficient. Users can categorize contacts destination-wise, such as by country, region, or campaign group, making targeted broadcasting easier and more effective. The system also includes built-in filtering to detect and remove duplicate or invalid numbers, helping reduce failed calls and unnecessary gateway usage. This improves delivery rates and overall campaign performance. For bulk operations, ICTBroadcast supports easy import of contacts through CSV files. You can quickly upload, manage, and assign contact lists to campaigns without manual data entry, ensuring smooth and optimized campaign execution.

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How to Add a Contact manual :

First of All user needs to create a contact group.

• Log in to ICTBroadcast as admin/user
• open navigation menu and select the main menu Contacts
• Then select sub menu Contact Group and click on it
• After that admin can see and manage the contact group list and create a new group by click new group button
• After that, put the required information in the desired fields, such as Title, description, and type of source. If the user wants to add a contact via an import file, it is optional.

After adding a group, create contacts and add them in desired group.

• Log in to ICTBroadcast as admin/user
• open navigation menu and select Contacts from the main menu
• Then select sub menu contacts, click on it
• Then click on the ” Add new button to create new contacts
• when page open then put information like first name, last name, phone number
• Then add the email and select the group from the available groups
• and then click on the save button to save it

 

How to Add contacts by importing a file:

• Log in to ictbroadcast as admin
• open navigation menu and select the main menu contact
• After that, select sub menu contacts and click on it
• Then click on the import button from top right side and click on it
• After that import contact page will open, then select the type of source: import via csv file
• Then select a file from the system and select the available group, and click on the save button on the top right side.