Pleased to announce the release of ICTBroadcast Version 4.1 with the following new features Advance WebRTC based agent panel introduced with call disposition support Click to dial feature added in agent panel IVR Studio transfer app enhanced with action on failed...
VoIP VoIP or Voice over Internet Protocol is a modern communication method that enables to make of phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By...
ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for...
Now you can choose your target communication medium from a range of Voice, SMS, Fax, and Email. There is no need to look for a separate platform for Email campaigns. Everything is bundled into a single software package. Learn more about ICTBroadcast Learn more about...
In this blog, we have configured Twilio’s elastic sip trunk with ICTBRoadcast that gives our customers to avail features of both platforms same time, work with the Twilio platform and ICTBroadcast. Twilio offer a SIP trunking option to wholesale providers...
