How personalize communication helps you in business : custom tokens are variable that replace their value dynamically during campaign running. IVR Applications, SMS messages and email templates allow user to enter or select tokens. Custom tokens are powerful part of...
What is Automatic Phone Survey The Automated Phone Survey is voice call based survey that empowers you to deliver interactive voice response survey questions through a cloud-based platform. Automatic Phone Surveys utilize voice communication to conduct online surveys...
ICTBroadcast incorporates Answering Machine Detection, enabling you to hang up calls on AMD detection or leave different messages for answering machines, according to requirements. Learn more about ICTBroadcast ICTBroadcast has built-in support for Answering Machine...
CNAME, HLR Support in ICTBroadcast ICTBroadcast facilitates its users to implement the LCR technique in Routing. LCR synonym of Least Cost Routing is a process to find the most inexpensive way to route phone calls. It is the process of analyzing and selecting the most...
ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about...
IVR stands for voice interactive response. IVR applications are programs that are programmed to communicate via voice recognition software or telephone keypads with live callers. The IVR system offers a way to bring callers to the right department quicker, instead of...
