Support multiple audio file formats like wav, gsm etc

The recording is an area where user will upload recordings or audio files. These files could be messages, survey questions, introductory messages,s, etc. If the user doesn’t have recordings. Don’t worry, the system also provides users with TTS...

How to create Email Templates for Email Campaign

ICTBroadcast users can create various email templates for email broadcasting campaigns. Email template is a sample email text where the user can provide the subject of the email, email body, alternate email body (optionally for receivers who don’t have HTML...

Interactive email marketing through ICTBroadcast

In ICTBroadcast, broadcast users can customize messages for SMS and Email campaigns, users can use the following tokens in their message. [campaign:callerid] [campaign:callerid_name] [contact:first_name] [contact:last_name] [contact:phone] [contact:email]...

How to transfer answered calls to queue of External Call Centre ?

Interactive voice broadcasting is the latest trend in the telemarketing industry, In interactive voice broadcasting, the voice message is played to call recipients, and recipients are asked to press a selected key if they like to directly communicate with support...

Scalable Auto Dialer | Voice Broadcasting Software

ICTBroadcast is a scalable autodialer that is capable to blast thousand of concurrent channels enabling you to convey your message to millions of people around the globe within no time. Learn more about ICTBroadcast ICTBroadcast handles all the complexities of a large...

Covid-19 Vaccine Appointment Reminder with ICTBroadcast

It may be very difficult to set up appointment reminder settings based on the type of Covid-19 Vaccine appointment and how far in advance you want to send your patient a reminder. But in ICTBroadcast it is very easy to setting-up the Covid-19 vaccine appointment...