Call center software for healthcare is best for organizations that are interested in using ICT as a stand-alone phone service or want advanced call management features like call queue management and performance monitoring tools. Schedule your free trial or get a free...
Unified Communication is an integrated communication system it consists of a wide range of applications and technologies which control a single communication platform. Unified Communication supports real-time communications like Video conferencing, instant messaging,...
Register today for a free ICTBroadcast Enterprise Edition License!! We are pleased to offer this great opportunity for you to avail. Absolutely free ICTBraodcast Enterprise Edition Licenses HURRY!! Before it’s too late and none is left because THE STOCK IS...
Agents This is the same as the previous extension number that any agent can register on some software phone. However, due to the introduction of call center-related features, some changes have also been made to this type of extension. New features of this type of...
To set up a queue for your call center following are the steps: Create Queue Login to ictbroadcast as admin/user select the main menu Administration select the sub menu Agent/Extension and click on it after that click on new agent button from top right corner...
ICTBroadcast supports multiple languages and switching between different languages is possible with a single click. Hence, It is a complete Multilingual Auto Dialer Software. The built-in installer comes up with 11 widely used languages. More languages can be added...
