In today’s fast-paced digital world, businesses are constantly seeking ways to enhance customer interactions and optimize communication channels. One powerful solution is the integration of the ICTBroadcast Auto Dialer software with Google Dialogflow, creating a...
In a hyper-connected and competitive digital economy, reaching customers quickly, efficiently, and intelligently can make or break a business. For telemarketing firms and call centers, manual dialing and scattered workflows are no longer viable. Businesses now need...
Creating campaign messages is now easier with ICTBroadcast’s built-in Message Designer. This simple tool is made for voice broadcasting, feedback, and appointment reminder campaigns. You don’t need any coding or extra design tools. With its easy interface, you can...
The COVID-19 pandemic has sparked a surge in digital health, including telemedicine, remote monitoring for chronic diseases, and mobile applications for communication and tracing, as well as safety monitoring in schools and small businesses. The use of telemedicine to...
WebRTC facilitates smooth communication through web browsers, delivering high-quality audio, video, and data sharing capabilities. It is designed to accommodate a diverse range of applications, including video conferencing, customer support, telemedicine, and more,...
In the current global market, the diversity of languages presents one of the major challenges for businesses aiming to provide consistent customer service. Customers hail from various regions and communicate in many different languages, and neglecting this aspect can...
