ICTBroadcast has an integrated billing system and allows real-time control of calls and campaigns according to available funds. To set billing/rate-plan following steps are listed below: Add Regions There is a list of regions available in the system if you need to add...
You can stop, start, edit and modify a running campaign more easily than ever before. ICTBroadcast also offers “Edit as New” feature to create new campaigns from already completed campaigns. Learn more about ICTBroadcast This feature allows you to modify...
ICTBroadcast advance predictive dialer with unified communication support is a performance and productivity accelerating call center software that provides multiple services in a single product. The advanced predictive dialer is an extremely powerful tool for...
Auto dialer is a software that is capable of calling thousand of calls from a contact list or database .It is also called automatic dialer. Using a software and a modem a computer can be programmed automatically to dial a list of numbers. Auto dialers not only dial...
If trunk successfully configured but calls still failing then you need to confirm following parameters 1. Caller ID Do gateway / provider impose any caller id format / pattern or require some fixed caller id, If so what is it ? 2. Dialing Prefix Do you need to prefix...
