In order to satisfy growing communication needs in today’s consumer-centric industry, businesses require call center software that is powerful, flexible, and packed with features. This business-class call center platform has full voice management, smart routing,...
Businesses must strike a balance between aggressive marketing strategies and stringent legal compliance in the current regulatory environment. The Telephone Consumer Protection Act (TCPA) regulates the manner and timing of company contact with consumers via phone...
ICTBroadcast’s TCPA-compliant auto dialer is specifically designed to address this challenge, offering a powerful solution for automating outbound communication while adhering to the Telephone Consumer Protection Act (TCPA) guidelines. This ensures that businesses can...
Creating campaign messages is now easier with ICTBroadcast’s built-in Message Designer. This simple tool is made for voice broadcasting, feedback, and appointment reminder campaigns. You don’t need any coding or extra design tools. With its easy interface, you can...
ICTBroadcast can call 3rd party APIs to communicate with the remote systems. Users can create dynamic integration using call and contact tokens. Users can create their own custom APIs in ICTBroadcast according to their 3rd party system require parameters. Currently,...
The COVID-19 pandemic has sparked a surge in digital health, including telemedicine, remote monitoring for chronic diseases, and mobile applications for communication and tracing, as well as safety monitoring in schools and small businesses. The use of telemedicine to...
