ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTBroadcast
The following screenshot displays how to control concurrent channels for a campaign while the campaign is still running. This makes ICTBroadcast one of the best auto dialer software that gives its user complete control over a campaign. ICTBroadcast also has a global set of configurations where administrators can customize channel incremental for each increase and decrease in channel limit.
Press the up or down arrow key under the heading of “channels limit” of any particular campaign and concurrent calls/channels will increase or decrease accordingly