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ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTBroadcast

call throttlingpage31

The following screenshot displays how to control concurrent channels for a campaign while the campaign is still running. This makes ICTBroadcast one of the best auto dialer software that gives its user complete control over a campaign. ICTBroadcast also has a global set of configurations where administrators can customize channel incremental for each increase and decrease in channel limit.

sYSTEM STATUSpage31

Press the up or down arrow key under the heading of “channels limit” of any particular campaign and concurrent calls/channels will increase or decrease accordingly

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FTC Warns Health Plan Callers: 5 Checks for Your Call Center Software

Nov 3, 2026 | call center

FTC staff sent warning letters to 25 health plan marketers and lead generators on 29 October 2026, citing prerecorded call consent, Do Not Call rules and penalties of up to $53,088 per call. What the letters say and five checks for your call center software.

$251 a Number: What Teleflora’s Text Settlement Means for Your Call Center Software

Oct 20, 2026 | call center

Teleflora agreed to pay $6M, about $251 per number, over promotional texts sent to phones on the Do Not Call Registry. Who is in the class, why texts count, and the four checks your call center software should run before every SMS send.

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