BLOGS
Version 3.3 of ICTBroadcast with additional features and bug fixes is released
We are pleased to announce that ICTBroadcast Version 3.3 with additional features and bug fixes is released. The new release contains bug fixes in CDR reports, role management, time-based restriction to start a campaign, auto-concurrent channel decrease on low...
Covid-19 Vaccine Appointment Reminder with ICTBroadcast
It may be very difficult to set up appointment reminder settings based on the type of Covid-19 Vaccine appointment and how far in advance you want to send your patient a reminder. But in ICTBroadcast it is very easy to setting-up the Covid-19 vaccine appointment...
Integeration of ICTBRoadcast auto dialer with SalesForce CRM to run voice , fax or SMS campaigns using SalesForce CRM contacts
Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud. As a CRM, the software helps you to...
Multi-tenant platform for Enterprise / Service Providers / ITSP
ICTBroadcast service provider (SP) edition has all the features of enterprise-grade software for its customers who want to become Internet Telephony Service Providers (ITSPs) and want to provide their own broadcasting services (such as voice, SMS, fax, and email) to...
Creating personalized messages using custom tokens in Email campaign
In ICTBroadcast, users can customize messages for SMS and Email campaigns. ICTBroadcast users can use the following tokens in their message Following tokens are available for each type of campaign: [campaign:callerid] [campaign:callerid_name] [contact:first_name]...
DID Based Caller ID support in ICTBroadcast campagins , the unified autodialer software
ICTBroadcast supports a variety of ways to configure CallerID for telemarketing campaigns, It supports personal calleriID per user wise, general caller id system-wise random caller id from list of numbers, sequential caller id from list of numbers and it also supports...
Addons offered with ICTBroadcast software packages
ICTBroadcast default packages include all basic and advanced features required for call center, autodialer, predictive dialer, and progressive dialer functionality such as IVR Studio, Multiple Users, Multiple campaigns, WebRTC agent portal, Press 1 Campaign, AMD, DNC,...
WEBRTC BASED WEBPHONE for ICTBroadcast auto dialer
ICT Innovations brings another amazing feature for call centers and Agents' support! WebPhone. ICTAgent supports Voice, SMS, Fax, and email communications technologies however here we will discuss only voice communications. What is a WebPhone? and How does it help...
Email Marketing Software: High Performance Bulk Emailing System
Email blast or bulk email is a method of marketing to promote business products and services. It is a good method of marketing because it reaches a large audience with speed. For email blasting required special software which has the ability to blast thousand of...
Inbound dialling support in survey Campaigns | ICTBroadcast , the unified predictive and autodialer software
Survey Campaign ICTBroadcast Survey campaign is to make automatic surveys/polls without human intervention. You can add a survey campaign in a few steps. It dials numbers from the contact list, answers by the recipient, asks a set of questions and records their...
How ICTBroadcast predictive dialer works | Technical and Design details
Predictive Dialer ICTBroadcast is the best predictive dialer for call centers In this document, we have discussed that how we have implemented the predictive dialer capability in ICTBroadcast. while implementing predictive dialing behavior we faced two questions. How...
Our journey to stability, quality and performance excellence: ICTBroadcast version 3.0 to 3.4
ICTBroadcast's journey of professionalism, stability, and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focused on our mission to...
IVR Studio / IVR Designer and Survey Campaigns, Maximize Business Resources with Customized ICTBroadcast Campaigns
ICTBroadcast software offers ultimate flexibility to telemarketing companies and any businesses that handle large numbers of calls. Customers benefit from exciting opportunities to maximize resources by launching targeted campaigns, enhanced by features including...
Route and Rates Management | Voice Broadcasting Software | Auto Dialer Software
ICTBroadcast provides a complete route and rate management system. You can manage destinations, configure routes, and set destinations rates and tariffs. Learn more about how the ICTBroadcast Rating and Routing system works. Following are two important functions of...
ICTBroadcast integration with remote applications | webhook notifications | push call status
Recently ICT Innovations released Integration addon, Integration addon enable ICTBroadcast admin/user to configure campaigns to post or send call-related events to remote systems / third party applications also called push call status/webhook notifications....
Integeration of ICTBRoadcast auto dialer with YetiForce CRM to run Voice Broadcasting campaigns directly from YetiForce CRM.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also it offers REST API's...
How ICTBroadcast Rating and Routing system works ?
Routing of calls is an important part of any system and ICTBroadcast has a powerful routing system as well as It process Call Detail record for rating purpose ICTBroadcast GUI help user to create and manage countries, destinations, rates, and routes and provide...
ICTBroadcast Enterprise Edition Licenses absolutely free , Great offer for limited time
Note: The said offer has been expired meanwhile please check the free monthly license of the ICTBroadcast autodialer app ICTBroadcast Absolutely Free On the eve of completion of 10 years of ICTBroadcast, the unified telemarketing software, We are pleased to offer free...
Polling Auto Dialer | telephone autodialer | Automated Phone Call Software
ICTBroadcast Auto Dialer software has a survey campaign for telephone surveys and polls. This auto dialer software automatically dials a list of numbers and asks them a set of questions that they can respond to, by using their telephone keypad. You can schedule when...
Benefits Of Automated Phone Call System
ICTBroadcast offers one unified communication solution. It provides on-premises and hosted solutions for individuals and organizations. By using it, individuals and organizations can easily broadcast voice messages to a list of subscribers. The automated phone call...