BLOGS
Multi-tech and Multi-codec | Auto Dialer Supporting SIP, IAX2 And DAHDI
ICTBroadcast is built over open source Asterisk PBX as a back-end telephony server. It supports SIP, IAX2, and DAHDI technologies. Furthermore, ICTBroadcast supports almost all free codecs. Learn more about ICTBroadcast Asterisk PBX supports both SIP, IAX2, and DAHDI...
Latest News | Voice Broadcasting Software | Unified Auto Dialer Software
ICTBroadcast autodialer, DNC, and Opt-Out for Countries with Legal Restrictions on telemarketing / Cold calling / robocalling Different countries have different laws and regulations regarding telemarketing or robocalling, Most countries in the world like the USA,...
Automated Voice Based Appointment Reminder Software Uses In Business
Appointment Reminder is a software solution that dials contact no. from a contact list and sends SMS, Email, or voice message to the recipient to remind important meetings, events, or appointments. An appointment reminder is the best way to remind prospective...
Predictive Dialer Market Trends in Year 2021
The Market Study of Predictive Dialer Software is a brief review that intensively expands worldwide trade. This Predictive Dialer Software Market is categorized into various segments with a detailed analysis of each for the study period. Predictive Dialer Software...
Automatic voice call recording support in ICTBroadcast for both inbound and outbound broadcasting scenarios | Auto dialer and call recording software
ICTBroadcast does support automatic call recording for all types of voice broadcasting and telemarketing campaigns including, inbound z, press 1 campaign, agent campaign, and other types of telemarketing campaigns. Admin can retrieve/export all call recording data...
Auto Dialer Software – Automated Call Software | ICTBroadcast
If you are looking for Predictive Dialer, Auto Dialer, Power Dialer, Telemarketing software, and Call Center application, then you are at the right place. ICTBroadcast is a software solution for telemarketing, lead generation, business development, sales, and...
ICTBroadcast Monitoring and Reporting
ICTBroadcast has a very powerful campaign monitoring and reporting feature. Monitoring of a running campaign is very important because it basically allows you to determine if your campaign is working as expected and your target audience is listening to the message...
What is format of external file / contact list file?
The format of the external file needs to be in CSV (comma seperated values) format as show below "923330000000","First Name","Last name","email@domain.com","address", "custome value 1","custome value 3","custome value 3","comments" "923331111111","First Name","Last...
Destination based timezone restriction in auto dialer application while Voice Broadcasting
Destination based timezone restriction To read more about ICTBroadcast timezone restriction visit Timezone based contact calling By default, ICTBroadcast allows timezone-based restriction on outbound calls/campaigns. Users are allowed to make outbound calls during the...
VoIP And Unified Communication
The main difference between UC and VoIP is the scope of the products. VoIP is IP based phone service and just focus on Internet-based calling, while unified communication(UC) focuses on company-wide communication, it is not only voice calling but also video conferencing and broadcasting, instant messaging, fax blasting, scalability, and load balancing, call control,
How to Use Custom Token In IVR
First Of All Navigate to Messages => IVR => New IVR Enter Your IVR Name How to use Custom Token In Text to Speech (TTS) Application in IVR? 1. Create New IVR => Drag and drop TTS Application to Drawing Area. 2. In the popup window, write the custom token that...
What type of Voip Providers / Trunks / Gateways ICTBroadcast support ?
ICTBroadcast support SIP / IAX and PSTN gateways / VoIP providers for voice and fax broadcasting, VOIP provider/gateway needs to support fax using T.38 / G.711 pass through or T.30 (PSTN) Related Content ICTBroadcast support multiple sip trunks Selecting a wholesale...
ICTBroadcast Web Phone (WebRTC Agent)
ICT Broadcast brings another amazing feature for call centers and Agent support! WebRTC based Agent Panel for Agent to interact with callers / customers . Agent panel will supports Voice, SMS, Fax, and email communications technologies in future however we will...
Unified Broadcasting | Unified Communications Autodialer Software
ICTBroadcast is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting, and Voice broadcasting. ICTBroadcast offers smart autodialer and smart predictive dialer capabilities. Learn more about ICTBroadcast...
Integeration of ICTBRoadcast auto dialer with SugarCRM to run Voice Broadcasting campaigns directly from SugarCRM.
According to Wikipedia, SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer...
Fax Server Software Market Trends
The market research study on Fax Server Software assists decision-makers in improving their business strategies and ensuring long-term performance. Global Innovations, New Business Strategies, New Product Growth, M&A, Recent Trends, Covid19 Impact Analysis &...
How Auto Dialer Software Increase Efficiency
Continuous changes in the world of technology are not a new thing. The sales and marketing strategies of many companies are also positively affected by technology. The auto dialer software is a very important invention of technology. Autodialer software has made the...
Inbound IVR Support in ICTBroadcast, the advance call center software solution
There are many features and campaigns offered by ICTBroadcast and Inbound IVR is one of them. IVR campaign dials number from the contact list, on the answer by the recipient, play recorded message and if recipient presses desired key, it forwards recipient to a live...
ICTBroadast Version 4.1, Advance call center software for your needs
Even in today's digital world, when reaching out to customer service, clients often prefer phone help. The immediacy and familiarity of talking to a real human being on the phone create trust between a client and a customer service agent. But, for many growing...
How to setup ICTBroadcast to broadcast telephone calls or SMS Messages to GSM Networks / Mobile numbers
We do offer two editions of ICTBroadcast as discussed below: ICTBroadcast Enterprize Edition ICTBroadcast Service Provider (SP) Edition 1. ICTBroadcast Enterprize Edition suitable for enterprises and organizations for their own marketing and mass communications needs....