BLOGS
ICTBroadcast unified communications autodialer and predictive dialer Version 4.1 released
Pleased to announce the release of ICTBroadcast Version 4.1 with the following new features Advance WebRTC based agent panel introduced with call disposition support Click to dial feature added in agent panel IVR Studio transfer app enhanced with action on failed...
Free License of ICTBroadcast Enterprise Edition
Register today for a free ICTBroadcast Enterprise Edition License!! We are pleased to offer this great opportunity for you to avail. Absolutely free ICTBraodcast Enterprise Edition Licenses HURRY!! Before it's too late and none is left because THE STOCK IS LIMITED!...
Agent module in ICTBroadcast
Agents This is the same as the previous extension number that any agent can register on some software phone. However, due to the introduction of call center-related features, some changes have also been made to this type of extension. New features of this type of...
Set Up Call Queue in ICTBroadcast
To set up a queue for your call center following are the steps: Create Queue Login to ictbroadcast as admin/user select the main menu Administration select the sub menu Agent/Extension and click on it after that click on new agent button from top right corner...
How to translate ICTBroadcast into other language ?
ICTBroadcast support multi-language and already have the capability to switch to any of existing language however if some user does not found his language of choice, he can write his own translation file to implement translation in ICTBroadcast ICTBroadcast support...
ICTBroadcast User Portal Documentation
Table of Contents 1. Overview 2. Dashboard 2.1.System status 2.2.Campaign Statistics 3. Campaigns 3.1.Campaign Management 3.1.1.Add New Campaign 3.1.2.Voice => Message Campaign 3.1.3.Voice => Agent Campaign 3.1.4.Voice => Interactive Campaign 3.1.5.Voice...
Multilingual Support | Multilingual Auto Dialer Software
ICTBroadcast supports multiple languages and switching between different languages is possible with a single click. Hence, It is a complete Multilingual Auto Dialer Software. The built-in installer comes up with 11 widely used languages. More languages can be added...
How to Choose best Power Dialer Software and Things to know about a Power Dialer
The world of marketing has changed dramatically in the last year, but the good news is that, throughout the pandemic, it is still going forward. New times, however, necessitate new sales tools, particularly if you've recently moved to a remote work environment. For...
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The basics of a Contact Center Managment system .
Contact Center is a central place of communication for an organization to communicate globally and telemarketing its products along with providing call center and support services to its customers. Contact Center is a business division with an organization that...
How agents can register with System ?
Agents can be registered with ICTBroadcast system remotly using either softphone or IP Phone by using extension number , extension password and ICTBroadcast Ip address as proxy / registrar / domain Free Softphone from zoiper or xlite are recommended to register with...
Integeration of ICTBRoadcast auto dialer with EspoCRM to run campaigns directly from EspoCRM.
ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling, Appointment reminder, Press 1 campaign, Interactive Campaign, Inbound campaigns also offers REST API's to...
Integration Of ICTBRoadcast With WHMCS
About ICTBroadcast ICTBroadcast is a broadcasting web based autodialer software solution.It broadcast voice sms fax and email.It is suitable for large and medium size businesses and also suitable for service provider.Service provider edition of ICTBroadcast provide...
Modify Auto Dialer Configuration | Voice Broadcasting Software
Admin can modify system-level settings and parameters through system configuration. System configuration provides Admin with a centralized platform to modify and set various system features like Website, Campaign, List, Reports, APIs, and Servers. Learn more about...
Multiple Campaigns
ICTBroadcast has different broadcasting campaigns each and everyone targeting your telemarketing needs. These broadcasting campaigns makes it a complete unified broadcasting platform where you can broadcast Voice, Fax, SMS, Email, Survey and IVRs. Following are a list...
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Integration Campaign to automatically register customers at website with predictive dialer and Autodialer
ICTBroadcast Integration campaign is latest innovation in telemarketing and auto-dialling industry , It empowers sales managers to automatically register new customers , book orders, sale packages or upgrade their existing packages . ICTBroadcast Integration campaign...
Advanced User Management & Monitoring with Real Time Billing
Add new role Tenant/clientAdvanced User Management ICTBroadcast features multilevel user management as described below : User Management : Tenant/client create and manage user supervisor and agent accounts. ...
SMS, Fax and Voice Broadcasting Software, A unified telemarketing solution for service provider
ICTBroadcast - un SMS, fax et une solution de diffusion de la voix Traduction vers le français sera disponible bientôt! ICTBroadcast is multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS & Fax broadcasting. Suitable for...
ICTBroadcast vs ICTDialer – A comparison between autodialers
ICTBroadcast is multi-tenant & telemarketing software based on an asterisk communication engine supporting Voice, SMS, Email, and Fax broadcasting application while ICTDialer is a completely open-source free-switch based project, Both ICTBroadcast and ICTDialer...