BLOGS
AI Cold Calling Software: How to Automate Outbound Calls Without Sounding Robotic
AI cold calling software automates outbound dialing and qualification so reps spend time only on live, interested prospects. Here is how it works and how to keep it human.
Self-Hosted Auto Dialer Software: Own Your Stack, Cut Your Costs
Self-hosted auto dialer software cuts per-agent fees and keeps your call data in-house. Here’s how to pick an affordable, open source dialer.
Cloud Call Center Software: Best Open Source Options for 2026
Cloud call center software runs your calling operations from a remote server without on-premise hardware. Open source options give you the same features as expensive SaaS platforms — without the per-seat fees that kill margins at scale.
ICTBroadcast SP Edition Now Includes REST API at No Extra Cost
REST API is now bundled free with ICTBroadcast SP Edition. Service providers and ITSPs can integrate any CRM or third-party app without paying for a separate addon.
Real Estate Auto Dialer: How Top Agents Call More Leads in Less Time
A real estate auto dialer helps agents reach 3-4x more leads per hour. Learn which dialing mode fits your team, TCPA compliance rules, and how to measure ROI.
Top Call Center Software to Boost Customer Service in 2026
The best call center software helps your team handle more calls with less effort by routing each caller to the right agent, automating repetitive dialing, and giving supervisors live data to act on. This guide walks through what to look for in 2026 and five platforms...
Asterisk load testing with 5000 concurrent calls using ICTBroadcast SP Edition with Codec G.711
Asterisk, an open-source unified communication platform, has become a cornerstone in the realm of Voice over IP (VoIP) systems. It serves as a powerful tool for building communication applications, including IP PBX, open-source unified communications platforms, auto...
Best Auto Dialer Software for Call Centers in 2026 (Open Source + Cloud)
In the fast-paced world of customer communication, businesses are constantly searching for tools that enhance efficiency, increase productivity, and improve customer engagement. One such tool that has become indispensable for modern call centers and telemarketing...
AI Powered Auto Dialer Software | ICTBroadcast
AI auto dialer with machine learning answering machine detection, smart call pacing, and predictive algorithms. Reach 3x more live contacts. Book a demo today.
Voicent Alternative: Why Businesses Are Switching to ICTBroadcast
Looking for a Voicent alternative that handles more than voice? Discover why businesses choose ICTBroadcast for multi-channel outreach, self-hosted flexibility, and lower total cost.
AI Voice Agent Software: Automate Outbound Calls at Scale
Deploy AI voice agents that handle thousands of outbound calls autonomously. ICTBroadcast’s AI dialer integrates conversational AI, predictive dialing, and CRM workflows. Free trial available.
ICTBroadcast Security Update: Hacker News Vulnerabilities Resolved
At ICT Innovations, we take the security and stability of ICTBroadcast extremely seriously. Recently, critical vulnerability reports surfaced on The Hacker News and other reputable security outlets, highlighting an issue that could allow attackers to execute malicious...
White-Label Call Center Software For Your Own Platform
Maintaining solid client connections and increasing income in today's cutthroat market requires outstanding customer service. Companies can provide completely branded customer support solutions without creating the technology from scratch, thanks to white-label call...
Advanced Predictive Dialer Software for Modern Call Centers
Call centers are essential for generating sales and fostering customer interaction in today's cutthroat business world. Effective outbound call management improves agent productivity and ensures better customer interactions. Predictive dialer software automates...
Supercharge Your Marketing Campaigns with Voice Broadcasting Software
Communication is the lifeline of every successful organization in today's fiercely competitive and rapidly evolving business world. Businesses are always seeking cutting-edge, affordable, and scalable methods to effectively and efficiently engage with their target...
Predictive Dialer & Outbound Call Center Software
ICTBroadcast is a cutting-edge, all-encompassing outbound call center application created exclusively to automate and improve customer outreach procedures. It gives businesses the ability to effectively contact their clients via automated voice calls, SMS messages,...
Transforming Customer Interactions with the Seamless Integration of ICTBroadcast’s Auto Dialer Software and Google Dialogflow
In today's fast-paced digital world, businesses are constantly seeking ways to enhance customer interactions and optimize communication channels. One powerful solution is the integration of the ICTBroadcast Auto Dialer software with Google Dialogflow, creating a...
Elevating Performance and Safeguarding Compliance with ICTBroadcast’s Fully TCPA Compliance Auto Dialer Software Solution
ICTBroadcast’s TCPA-compliant auto dialer is specifically designed to address this challenge, offering a powerful solution for automating outbound communication while adhering to the Telephone Consumer Protection Act (TCPA) guidelines. This ensures that businesses can...
ICTBroadcast Enterprise Version 7.0 Released, The Best Multi-tenant AI Powered Auto Dialer and Call Center Software
ICTInnovations has officially released ICTBroadcast Enterprise Edition 7.0, marking a major step forward in unified communication automation. The new version offers enhanced performance, improved scalability, and a refined user experience. As an all-in-one auto dialer...
Real time testing of 100 Fax calls with ICTBroadcast Enterprise Edition
Introduction to Fax Broadcasting: Voice broadcasting is prohibited in most countries, and if it is allowed, there are legal formalities such as TCPA compliance and others that make the marketer's job very tough. However, Fax broadcasting is a legitimate method of...