ICTBroadcast is a comprehensive unified communications-based software platform built upon the robust and proven Asterisk open-source communication engine. It integrates multiple open-source technologies to offer a complete and intelligent communication solution that includes:
- Auto Dialer
- Predictive Dialer
- Progressive Dialer
- Power (Rapid) Dialer
- Fax Blasting
- SMS Messaging
- Email Marketing
- Press 1 & IVR Campaigns
🔹 AI-Powered Auto Dialer: An Innovation in Communication
ICTBroadcast introduces a free, AI-powered auto dialer based on Asterisk. This modern solution enhances outbound calling capabilities with intelligent call management, efficient resource allocation, and high scalability — delivering a cost-effective yet powerful experience for businesses.
Key Features of ICTBroadcast
✅ Unified Communications Dialer
ICTBroadcast supports a wide range of communication protocols:
- Voice Broadcasting over SIP
- Fax Broadcasting over T.38 SIP
- SMS Messaging via Kannel gateway (SMPP) as well as HTTP & Twilio
- Email Marketing via SMTP
This all-in-one mass marketing tool enables users to launch and manage multiple campaigns seamlessly from a single platform.
✅ AI-Enhanced Dialers Overview
🔹 Predictive Dialer
Optimizes agent productivity by dialing multiple numbers ahead of agent availability, ensuring maximum talk time and minimized idle time.
🔹 Progressive Dialer
Provides contact details to agents before initiating the call. Dials only when an agent is free, allowing for personalized, agent-driven interactions.
🔹 Power Dialer
Instantly dials the next number after a call ends, eliminating agent downtime and manual number lookups — perfect for high-volume outreach.
🔹 AI-Powered Auto Dialers
These intelligent systems use AI logic to determine the optimal time and pattern for dialing, especially when manual agent allocation isn’t practical. Ideal for automated campaigns and high-speed dialing needs.
For more details aboutthe Auto dialer software
✅ Fax Broadcasting
Leverage Asterisk’s capabilities to deliver bulk fax messages over T.38 protocol efficiently. This is ideal for legal, medical, or marketing use cases where paper-based communication is still relevant.
ICTBroadcast will dial numbers from contact lists, and on the answer, it will transmit fax documents to destinations. ICTBroadcast is a mass faxing tool that can burst thousands of faxes in minutes. Fax broadcasting software is an efficient tool to communicate and advertise to businesses across the world. ICTBroadcast has built-in support for PDF and TIFF documents, but can be easily upgraded to support any other document format. ICTBroadcast supports both T.38 fax protocol, traditional G.711 pass-through faxing, as well as faxing through PSTN networks. ICTBroadcast packages offered a fax broadcasting module, meaning you don’t need to pay extra charges for it.
For more detail visit https://www.ictbroadcast.com/fax-broadcasting-software/
✅ IVR Designer / IVR Studio
ICTBroadcast Autodialer is bundled with an interactive web-based IVR Designer that enables its users to design custom IVR menus as they choose. IVR Designer / IVR Studio is simple, easy to understand, and is based on a drag-and-drop feature. Once a user has created an IVR, ICTBroadcast can broadcast and play these IVRs to its customers.
- Drag-and-drop interface for intuitive call flow design
- Vector graphic support for detailed IVR layouts
- Enables non-technical users to easily design complex IVRs
Create persona-driven and highly customized IVR systems for customer engagement or data collection.
🎁 Free License Offer
We are pleased to offer absolutely free licenses of ICTBroadcast Enterprise Edition up to 50 concurrent calls/channels licenses.
The free auto dialer and call centre licenses are full licenses of the ICTBroadcast Enterprise Edition.
The following licenses are being offered as free licenses
- ICTBroadcast Enterprise Edition 5 channels.
- ICTBroadcast Enterprise Edition 10 channels
- ICTBroadcast Enterprise Edition 50 channels.
Register today to avail your free ICTBroadcast license.
ICTBroadcast is multi tenant auto dialer software and call center software. It features Unified communications, Voice, SMS, Fax, and Email communications. It is a single software solution based on an open-source Asterisk communications switch. It features multiple dialling modes such as progressive dialing, predictive dialing, power dialing, preview dialing, as well as manual dialing through WebRTC web phones to improve your call centre’s efficiency and productivity. The ICTBroadcast automated dialer automatically dials contacts and transfers them to agents, so you can focus on providing excellent customer service.
🛠️ Built on Asterisk – Flexible, Scalable & Open Source
Asterisk, originally developed by Digium, is a software-based PBX system known for:
- Handling PSTN and VoIP calls
- Building secure VoIP networks
- REST API support for easy third-party integration
ICTBroadcast uses Asterisk’s power to ensure flexibility, scalability, and reliability — qualities symbolized by the “*” wildcard.
🚀 Why ICTBroadcast?
- AI-enhanced, agent-based, and automated dialers
- Unified communication via voice, fax, SMS, and email
- Web-based IVR designer for custom call flow
- REST API support for integrations
- Free and open-source foundation with commercial-grade features
Important update:
Recently, we have released the updated version 7.0 of the ICTBroadcast enterprise edition. The new version offers enhanced performance, improved scalability, and a refined user experience. , ICTBroadcast 7.0 continues to empower service providers and enterprises with multi-tenant capabilities, integrated billing management, and support for multiple communication services under a single unified system.
For more Detail visit –> https://www.ictbroadcast.com/ictbroadcast-enterprise-version-7-0-released-the-best-multi-tenant-ai-powered-auto-dialer-and-call-center-software/
And to download the latest version, please visit the following link –> https://ictbroadcast.com/download/ after installation experience the latest updates of ICTBroadcast with up to 50 channels free licenses.
ICTBroadcast Free vs Enterprise: What’s Actually Different
The free, open source edition of ICTBroadcast gives you the core auto dialer engine. Here’s what you get without paying anything:
| Feature | Free / Community | Enterprise |
|---|---|---|
| Predictive dialing | Yes | Yes |
| Progressive / Preview / Power dialing | Yes | Yes |
| Voice + SMS + Fax + Email campaigns | Yes | Yes |
| IVR builder | Yes | Yes |
| Agent web panel (WebRTC) | Yes | Yes |
| REST API | Yes | Yes |
| Multi-tenant (multiple clients) | No | Yes |
| White label branding | No | Yes |
| Priority support | Community forums | Included |
| Number of agents | Unlimited | Unlimited |
| Call volume limit | None | None |
The free edition works well for businesses running campaigns for their own organization. The enterprise edition is for service providers who need to manage separate tenants under one installation — each with their own campaigns, contacts, and reporting.
Open Source Auto Dialer Comparison: ICTBroadcast vs Alternatives
| Platform | Engine | Dialing Modes | Multi-channel | Multi-tenant | Active Development |
|---|---|---|---|---|---|
| ICTBroadcast | FreeSWITCH | Predictive, Progressive, Preview, Power | Voice, SMS, Fax, Email | Yes (enterprise) | Yes |
| Vicidial | Asterisk | Predictive, Progressive, Manual | Voice, Email | Partial | Yes |
| GoAutoDial | Asterisk | Predictive, Progressive | Voice | Limited | Limited |
| FreePBX Auto-Dial | Asterisk | Basic outbound | Voice | No | Via modules |
Frequently Asked Questions
Is ICTBroadcast really free?
Yes. The community edition is licensed under an open source license — you can download, install, and run it without paying a license fee. There’s no trial period, no call-volume limit, and no agent cap. Costs you’ll actually incur: a Linux server (VPS from $20-100/month), a SIP trunk for call termination (typically $0.005-0.02/minute), and optionally professional support or customization services from the ICT Innovations team.
Does ICTBroadcast require an Asterisk license?
No. ICTBroadcast runs on FreeSWITCH, not Asterisk. FreeSWITCH is open source and requires no commercial license. The underlying telephony engine is free regardless of call volume or number of channels.
How many agents can the free version support?
There’s no agent limit in either the free or enterprise edition. The number of simultaneous agents your installation can handle depends on your server hardware — a 4-core VPS with 8GB RAM comfortably handles 20-50 concurrent agents. Larger deployments run on dedicated servers or clustered installations.
What’s the difference between ICTBroadcast and Vicidial?
Both are open source auto dialers, but they take different approaches. Vicidial runs on Asterisk and has a large community built up over 20+ years — well-documented for traditional predictive dialing. ICTBroadcast runs on FreeSWITCH and handles voice, SMS, fax, and email from one platform with a modern web interface and REST API. For pure outbound predictive dialing at scale, either works. For multi-channel campaigns or API-driven automation, ICTBroadcast has the edge.
Can I install ICTBroadcast on a VPS?
Yes. Ubuntu 20.04 or 22.04 LTS is the recommended base. A 2-core VPS with 4GB RAM handles small deployments; 4 cores and 8GB RAM for production use with 10-20 agents. The ICTBroadcast installation guide covers the full setup process from a clean server to a running dialer.