ICTBroadcast is a comprehensive unified communications based software platform built upon the robust and proven Asterisk open-source communication engine. It integrates multiple open-source technologies to offer a complete and intelligent communication solution that includes:
- Auto Dialer
- Predictive Dialer
- Progressive Dialer
- Power (Rapid) Dialer
- Fax Blasting
- SMS Messaging
- Email Marketing
🔹 AI-Powered Auto Dialer: An Innovation in Communication
ICTBroadcast introduces a free, AI-powered auto dialer based on Asterisk. This modern solution enhances outbound calling capabilities with intelligent call management, efficient resource allocation, and high scalability — delivering a cost-effective yet powerful experience for businesses.
Key Features of ICTBroadcast
✅ Unified Communications Dialer
ICTBroadcast supports a wide range of communication protocols:
- Voice Broadcasting over SIP
- Fax Broadcasting over T.38 SIP
- SMS Messaging via Kannel gateway (SMPP)
- Email Marketing via SMTP
This all-in-one mass marketing tool enables users to launch and manage multiple campaigns seamlessly from a single platform.
✅ AI-Enhanced Dialers Overview
🔹 Predictive Dialer
Optimizes agent productivity by dialing multiple numbers ahead of agent availability, ensuring maximum talk time and minimized idle time.
🔹 Progressive Dialer
Provides contact details to agents before initiating the call. Dials only when an agent is free, allowing for personalized, agent-driven interactions.
🔹 Power Dialer
Instantly dials the next number after a call ends, eliminating agent downtime and manual number lookups — perfect for high-volume outreach.
🔹 AI-Powered Auto Dialers
These intelligent systems use AI logic to determine the optimal time and pattern for dialing, especially when manual agent allocation isn’t practical. Ideal for automated campaigns and high-speed dialing needs.
For more detail about Auto dialer software
✅ Fax Broadcasting
Leverage Asterisk’s capabilities to deliver bulk fax messages over T.38 protocol efficiently. This is ideal for legal, medical, or marketing use-cases where paper-based communication is still relevant.
ICTBroadcast will dial numbers from contact lists and on the answer, it will transmit fax documents to destinations. ICTBroadcast is a mass faxing tool that can burst thousands of faxes in minutes. Fax broadcasting software is an efficient tool to communicate and advertise to businesses across the world. ICTBroadcast has built-in support for PDF and TIFF documents but can be easily upgraded to support any other document format. ICTBroadcast supports both T.38 fax protocol, traditional G.711 pass-through faxing as well as faxing through PSTN networks. ICTBroadcast packages offered fax broadcasting module charges, meaning you don’t need to pay extra charges for it.
For more detail visit https://www.ictbroadcast.com/fax-broadcasting-software/
✅ IVR Designer / IVR Studio
ICTBroadcast Autodialer is bundled with an interactive web-based IVR Designer that enables its users to design custom IVR menus as they choose. IVR Designer / IVR Studio is simple, easy to understand, and is based on a drag-and-drop feature. Once a user has created an IVR, ICTBroadcast can broadcast and plays these IVRs to its customers.
- Drag-and-drop interface for intuitive call flow design
- Vector graphic support for detailed IVR layouts
- Enables non-technical users to easily design complex IVRs
Create persona-driven and highly customized IVR systems for customer engagement or data collection.
🎁 Free License Offer
We are pleased to offer absolutely free licenses of ICTBroadcast Enterprise Edition up to 50 concurrent calls / channels licenses.
The free auto dialer and call centre licenses are full licenses of ICTBroadcast Enterprise Edition
Following licenses are being offered as free licenses
- ICTBroadcast Enterprise Edition 5 channels.
- ICTBroadcast Enterprise Edition 10 channels
- ICTBroadcast Enterprise Edition 50 channels.
Register today to avail your free ICTBroadcast license
ICTBroadcast is multi tenant auto dialer software and call center software, it features Unified communications, Voice, SMS, Fax and Email communications. It is an all one software solution based on open-source asterisk communications switch. It features multiple dialling modes such as progressive dialling, predictive dialling, power dialling, preview dialling as well as manual dialling through WebRTC web phones to improve your call centre’s efficiency and productivity. ICTBroadcast automated dialer automatically dial contacts and transfer them to agents, so you can focus on providing excellent customer service.
🛠️ Built on Asterisk – Flexible, Scalable & Open Source
Asterisk, originally developed by Digium, is a software-based PBX system known for:
- Handling PSTN and VoIP calls
- Building secure VoIP networks
- REST API support for easy third-party integration
ICTBroadcast uses Asterisk’s power to ensure flexibility, scalability, and reliability — qualities symbolized by the “*” wildcard.
🚀 Why ICTBroadcast?
- AI-enhanced, agent-based, and automated dialers
- Unified communication via voice, fax, SMS, and email
- Web-based IVR designer for custom call flow
- REST API support for integrations
- Free and open-source foundation with commercial-grade features