Recently ICTInnovations released the ICTBroadcast Service Procvider version 6.2. ICTBroadcast is advanced unified Auto dialer and Call Center Software having Multitenant and Multi-service billing management Support. Following are the new features and Addon introduced...
Elevate your business operations and drive efficiency to new heights by harnessing the potential of a progressive dialer – an innovative software application meticulously crafted to seamlessly automate and manage phone calls. Progressive dialers take charge by...
Amidst the rapid pace of today’s business environment, delivering outstanding customer experiences has emerged as a vital competitive advantage for organizations spanning various industries. With customers expecting prompt and efficient resolutions to their...
In the ever-evolving landscape of modern business, effective communication holds a pivotal role in attaining success. Whether you manage a call center, execute sales initiatives, or supervise customer support, the importance of a well-organized calling system cannot...
Amidst a competitive business environment, customer experience plays a vital role in achieving success and retaining loyal customers. To meet evolving expectations, businesses seek feedback to enhance their offerings. Inbound phone surveys have emerged as a valuable...
