Teleflora has agreed to pay $6 million, about $251 per phone number, to settle claims that it sent promotional texts to people on the National Do Not Call Registry. If your call center software sends SMS campaigns, the settlement is a clear price tag on a check that...
A ruling out of Maryland is being passed around as though prior express consent just got much easier. The line people are quoting is that a consumer consents to the call, not to the prerecorded voice used to make it. Before you touch your consent capture, read what...
The FCC’s proposal to rebuild the Robocall Mitigation Database was published in the Federal Register on 9 September 2026. Comments are due 9 October, replies 9 November. The line that matters for anyone running outbound: the Commission wants the rules to reach...
If your outbound numbers pass STIR/SHAKEN with A-attestation and still show up as “Spam Likely,” you are not doing anything wrong with the standard. Attestation proves the number is really yours. It says nothing about how you dial it. The label comes from...
Since 2 August 2026, an AI voice calling into the EU has to announce itself. Article 50 of the EU AI Act asks for a spoken, plain-language disclosure at the first interaction, covering both the fact that the caller is a machine and the business it calls for. For call...
