ICTBroadcast User guides / tutorials
If you need help to learn ICTBroadcast system and want to use it efficiently, we have the documentation for both Administrator and User.
Admin Portal Guide [Download as PDF]
User Portal Guide [Download as PDF]
IVR Designer Tutorial
How to set up WebRTC Phone for Agent Campaign
How to set up a predictive dialing campaign
How to set up SubscriptionCampaign
Destination based timezone restriction
Set up Call Queues in ICTBroadcast
Agents / Queue reports and related terms explained
ICTBroadcast Video Tutorials
How to add new survey campaign?
How to add a new Routes?
How to add new Rates?
How to add new Interactive broadcast campaign / Press 1 Campaign?
How to prepare and add contacts?
How to add Gateway?
How to add Agents / Extensions?
How to add new voice recording?
Frequently Asked Questions
Following is a list of Frequently Asked Questions (FAQs) that may arise while using ICTBroadcast.
How to prepare system for ICTBroadcast installation?
Can I have technical support services free of cost?
How will you setup ICTBroadcast?
What are ICTBroadcast Software edition available?
How to prepare Telephone Number List / Contact list?
What is format of external file / contacts list file?
What type of Voip Providers / Trunks / Gateways ICTBroadcast support?
Open Source Telephony Support Services
Interested in Level 3 Support Services, Please click here