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ICTBroadcast features a complete call throttling mechanism. You can set a number of channels in terms of campaign, user, trunk, and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTBroadcast

call throttlingpage31

The following screenshot displays how to control concurrent channels for a campaign while the campaign is still running. This makes ICTBroadcast one of the best auto dialer software that gives its user complete control over a campaign. ICTBroadcast also has a global set of configurations where administrators can customize channel incremental for each increase and decrease in channel limit.

sYSTEM STATUSpage31

Press the up or down arrow key under the heading of “channels limit” of any particular campaign and concurrent calls/channels will increase or decrease accordingly

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The FCC’s Robocall Database Overhaul Names Dialing Platforms and Call Centers

Sep 13, 2026 | call center

The FCC’s Robocall Mitigation Database proposal hit the Federal Register on 9 September 2026, with comments due 9 October. It says the rules should reach an entity by what it does with voice traffic, and it names dialing platforms and call centers directly.

Your Calls Pass STIR/SHAKEN and Still Say Spam Likely. Here Is Why

Sep 1, 2026 | call center

STIR/SHAKEN proves a number is really yours, but carriers still decide the label from how you dial. Here is what drives number reputation in 2026 and how to protect it.

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