ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling , Appointment reminder, Press 1 camapaign, Interactive Campaign , Inbound campaigns also it offers REST API's to integerate any third party application with it to automate CRM business process and communicate with customers / contacts in effective way . ICTBroadcast REst api offer opportunity to integrate with any open source CRM's like SuiteCRM, SugarCRM, EspoCRM, Yetiforce, Vtiger, flatefree, flarepoint CRM with ease
We offer two editions of ICTBroadcast as discussed below
1. ICTBroadcast Enterprize Edition suitable for enterprises and orgranization for their own marketing and mass communications neeeds
2. ICTBroadcast Service Provider Edition that is B2B buisness application suitable for ITSP / telecom carriers to offer hosted telemarketing services to third party organizations and bill them for your services
Conducting survey is a good method to improve companies, products and services. You can ask questions from your customers about the products and services. Customer feedback is very important for the improvement of products and services for companies. End user tells better about the product quality and service performance. You can alter your product according to their feedback.
SMS broadcasting is widely used by businesses. Statistics and facts of SMS marketing insure that mobile broadcasting is an effective way to engage clients, and gain a sufficient return on investment. Huge number of people spend their sufficient time with their cell phones. According to the Morgan Stanley - 91% of all U.S. citizens have their mobile device within reach 24/7.
Email broadcasting is an excellent method to market your product and services. It increases return on investment by creating more opportunities for your business. You can boost your business relationships with huge audiences. It provides a high level of lead conversion and also play an effective role in email marketing strategy.
Fax broadcasting is an old method of marketing. It is a direct method of communication between the organizations. It is an easy and fast method of marketing companies, products and services. By using fax broadcast you can target a huge number of clients either these are local, national or international. It gives a great opportunity to connect with businesses and send documents.
Voice broadcasting is more advance and powerful approach when compared to Email , Fax , SMS or other marketing technologies, Voice broadcasting is real time communication technology and directly engage the customer while other communications technologies do not engage customer directly and customer may ignore these communications and telemarketing approaches .
ICTBroadcast voice broadcasting system offer admin / enterprises / service provider unique opportunity to engage their customers using a verity of voice broadcasting scenarios including simple voice broadcasting, agent based voice broadcasting, press 1 voice broadcasting, custom ivr voice broadcasting , subscription based voice broadcasting also it offers a uniied platform to offer other communications technologies such as voice, fax, sms etc
Making your own marketing automation software from scratch to meet the specification of your business can become failure. Because if you miss out on resources and expertise in the specific space where you need a focused solution its leads to failure. Other than this many other reasons which can become the cause of the failure.To escape from this complexity, the most valuable solution is a white label.