ICTBroadcast Support | User Guide | Video Tutorials
USER GUIDE
ICTBroadcast Service Provider Edition
USER GUIDE
ICTBroadcast Enterprise Edition Guides
Tutotials
ICTBroadcast How to’s and Tutorials
Video
ICTBroadcast Video Tutorials
USER GUIDE
1. ICTBroadcast Service Provider Edition Guides
Following are ICTBroadcast Service Provider Edition guides for administrator, user, and agent roles differently.
- ICTBroadcast Service Provider Admin Portal Guide
- ICTBroadcast Service Provider User Portal Guide
- ICTBroadcast Service Provider Agent Guide [Download as PDF]
2. ICTBroadcast Enterprise Edition Guides
Following are ICTBroadcast Enterprise Edition guides for administrator, user, and agent roles differently
- ICTBroadcast Enterprise Admin Portal Guide [Download as PDF]
- ICTBroadcast Enterprise User Portal Guide[Download as PDF]
- ICTBroadcast Enterprise Agent Guide [Download as PDF]
3. Open Source Telephony Support Services
- Interested in Level 3 Support Services, Please click here
ictbroadcast tutorials
1. ICTBROADCAST tutorials
Following are the ICTBroadcast Tutorials.
- IVR Designer Tutorial
- How to set up SubscriptionCampaign
- How to set up Call Queues in ICTBroadcast
- Agents / Queue reports and related terms explained
- How to configure DID’s
2. ICTBROADCAST VIDEO TUTORIALS
Following are the ictbroadcast video tutorials
- How to add a new survey campaign?
- How to add new Routes?
- How to add new Rates?
- How to add a new Interactive broadcast campaign / Press 1 Campaign?
- How to prepare and add contacts?
- Click here for all video tutorials
3. Open Source Telephony Support Services
Interested in Level 3 Support Services, Please click here