ICTBroadcast Server Provide Admin Guide

ICTBroadcast SP Edition Version: 4 Last Updated: 20/08/2019 By: ICT broadcast Email: info@ictbroadcast.com Administration Guide Thank you for purchasing ICTbroadcast. If you have any questions that are beyond the scope of this help file, please feel free to email via...

ICTBroadcast Admin Portal Documentation

Table of Contents 1. Overview 2. Roles 2.1.Administrator 2.2.User 3. Dashboard 3.1.Active Users 3.2.System status 3.3.Campaign Statistics 4. Campaigns 4.1.Campaign Management 4.1.1.Add New Campaign 4.1.2.Voice => Message Campaign 4.1.3.Voice => Agent Campaign...

The basics of a Contact Center Managment system .

Contact Center is a central place of communication for an organization to communicate globally and telemarketing its products along with providing call center and support services to its customers. Contact Center is a business division with an organization that...