Integeration of ICTBRoadcast auto dialer with YetiForce CRM to run Voice Broadcasting campaigns directly from YetiForce CRM.

ICTBroadcast Autodialer Application offers a full suite of telemarketing campaigns like Voice broadcasting, Fax broadcasting, SMS messaging, Survey and Polling , Appointment reminder, Press 1 camapaign, Interactive Campaign , Inbound campaigns also it offers REST API's to integerate any third party application with it to automate CRM business process and communicate with customers / contacts in effective way . ICTBroadcast REst api offer opportunity to integrate with any open source CRM's like SuiteCRM, SugarCRM, EspoCRM, Yetiforce, Vtiger, flatefree, flarepoint CRM with ease

We have successfully integerated ICTBroadcast autodialer software with reknown Yetiforce CRM using REST API of ICTBroadcast, the unified autodialler software

.

The said integration enable user to communicate directly with his contacts / customers directly from Yetiforce CRM, either using general contacts lists or leads lists or opportunity lists or others. The said integration enable automation of the business process and enable user to create and run campaigns directly from YetiforceCRM

Following are some screen shots taken from Yetiforce CRM customer relationship management deployment after integration with ICTBRoadcast autodialer along with instructions how to run voice broadcasting campaigns


ICTBroadcast module Guide

Go to menu

1. go to Leads Menu

2. Select Leads
3. Click Actions Button Place at the top of the list
4. Click Start Broadcasting

5. enter Contact Group Name, select campaign type, Upload your message and click on "Send" Button

Note : For Message / Press 1 Campaign, upload .wav file and for Fax Camapign, upload .tiff / .pdf file

ICTBroadcast module Guide

Go to menu

1. go to Leads Menu

2. Select Leads
3. Click Actions Button Place at the top of the list
4. Click Start Broadcasting

5. enter Contact Group Name, select campaign type, Upload your message and click on "Send" Button

Note : For Message / Press 1 Campaign, upload .wav file and for Fax Camapign, upload .tiff / .pdf file

The said integration with use of REST API's enable automation of the business process and enable user to create and run campaigns directly from any CRM like SuiteCRM , VtigerCRM, EspoCRM , SugarCRM Community Edition

, YetiforceCRM , Flarepoint CRM and others .

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